Child safety standards
Accompany has zero tolerance for child sexual abuse and exploitation (CSAE). These standards apply to every profile, plan, chat and report on Accompany. Last updated 5 November 2026.
If a child is in danger, call 112 now. For a child who needs help, call Childline on 1098. Accompany is not an emergency service.
Accompany is for adults only
- Everyone on Accompany must be 18 or older. We check the date of birth given at sign-up and do not let anyone under 18 create an account.
- To post or join plans, everyone records a short verification video that a person on our team checks against the profile photo. We refuse verification to anyone who appears to be under 18 and close the account.
- Plans are for adults meeting in public places. A plan cannot be aimed at, or bring along, anyone under 18.
What is prohibited
Any of the following leads to the account being closed permanently, and to a report to the authorities:
- Child sexual abuse material (CSAM) in any form: sharing, requesting, offering, linking to or storing it, including drawn or computer-made images.
- Grooming: building trust with a child, or with an adult who cares for a child, in order to abuse or exploit the child.
- Sexualising anyone under 18 in messages, profiles, photos or plans.
- Using Accompany to contact, meet, trade or traffic a child, or to arrange for anyone else to do so.
- Sextortion: threatening to share intimate images of a child, or demanding images or money from one.
How to report
- In the app: open the person's profile, the plan or the chat, tap Report, choose a reason (or Other) and describe what happened. You can attach recent chat messages. The person is never told who reported them.
- By email: accompany.support@gmail.com, with "Child safety" in the subject. You do not need an account to report.
- To the authorities: report child sexual abuse material at the National Cyber Crime Reporting Portal, cybercrime.gov.in, or to your local police.
Please do not download, screenshot or forward abuse material, even to report it. Tell us where it is and we will preserve it.
What we do
- Child safety reports are reviewed first, ahead of every other report.
- We remove the content and close the account permanently. The account's mobile number and Google account cannot be used to sign up again.
- We preserve the evidence and report it to the police and the National Cyber Crime Reporting Portal, as Indian law requires, including the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000.
- We cooperate fully with law enforcement requests about child safety.
Contact for child safety
Ramkumar V, Grievance Officer, Accompany, 98, Raja Street, Thumbal, Salem 636114, Tamil Nadu, India. Email: accompany.support@gmail.com. This is also our point of contact for questions about how we prevent child sexual abuse material and comply with the law.
See also our safety guidelines, terms of use and privacy policy.